Frequently asked questions
My Quick Menu is a restaurant platform from Tirana, Albania that gives restaurants a QR digital menu, a website and online table bookings from one dashboard, starting at €5 a month. Below are the questions restaurant owners ask us most, with short, direct answers.
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General
What is My Quick Menu?
My Quick Menu is a restaurant platform from Tirana, Albania that gives restaurants a QR digital menu, a website and online table bookings from one dashboard, starting at €5 a month.
How much does My Quick Menu cost?
The digital menu is €5 a month per branch. The Menu, website and bookings plan is €23 a month and the Everything plan €43 a month per branch. Prices are without VAT; VAT is added on the invoice where it applies.
Is there a free trial?
Yes: 14 days on any plan, with no card needed.
Who is My Quick Menu for?
Restaurants, cafés, bars, bakeries and other places that serve food and drink, from a single café to restaurants with several branches.
Is My Quick Menu available in Albanian?
Yes. This website, signup and the guest pages (menu, website and booking) are in Albanian, and guest menus can be in 7 languages. The restaurant dashboard is in English for now.
How do I pay?
By card, monthly or yearly with automatic renewal, or by bank transfer against an invoice.
Can I cancel?
Yes, any time, from the Billing page of your dashboard or by writing to us. There is no notice period, no minimum term and no cancellation fee. Your plan keeps running until the end of the period you have already paid for, no new invoice is issued, and you can resume before then. You can also ask us to erase your data.
Who is behind My Quick Menu?
My Quick Menu is built and run by 4CS, a software company in Tirana, Albania. See about us.
How do I get help?
Write to us on WhatsApp at +355 69 633 7906 or at info@myquickmenu.com, or call. Support is open 24 hours a day, 7 days a week, and we usually answer within 30 to 60 minutes. See contact.
Digital menu
Do guests need to download an app?
No. The menu opens in the phone's browser after scanning the QR code with the camera. Guests can optionally add it to their home screen.
How do I print the QR codes?
From your branch page: choose table tents (2 per A4 sheet, folded in half) or stickers (12 per A4), with one QR code per table or one for the whole restaurant, and print them on any printer.
What happens to my QR codes if I rename the restaurant?
They keep working. When a new name changes the menu link, the old link and every printed QR code redirect to the new one.
Which languages can my menu have?
English, Albanian, Italian, German, French, Spanish and Turkish, in any combination. You choose the main language your link opens in; guests can switch to the others.
Is my menu taken offline if a payment is late?
No. Public menus stay online even if an invoice is late, because guests are reading them at the table. Other features pause until the account is up to date.
Can I try it before paying?
Yes. Every plan starts with a 14-day free trial and no card is needed.
Restaurant website
Do I need a designer or developer?
No. The website is built from your branch details and menu. You write a tagline and an about text, choose which sections to show, and publish.
Can I keep my existing domain?
Yes. Point your domain to My Quick Menu with one DNS record (the Website page shows exactly which) and the site runs on it, with https set up automatically.
What happens to my website if I change a price?
It changes on the website at the same moment as on your QR menu, because both read the same data.
Is the website available in Albanian and English?
Yes, and in any of the 7 languages your menu offers. Each language has its own address so Google can show the right one.
Can guests book from the website?
Yes, when the bookings module is on: a "Book a table" button opens your booking page.
Table bookings
Is there a fee per booking?
No. Bookings are part of the bookings module's monthly price per branch, however many guests book.
Can I approve bookings myself?
Yes. Turn off automatic confirmation and each booking waits for you to confirm or decline it; the guest is told either way.
Can guests cancel?
Yes, from the link in their confirmation. The table becomes free again for other guests.
Can I stop online bookings on certain days?
Yes. Add closed dates, such as holidays or private events, and those days are not offered online.
Where can guests book from?
From your booking page link, the "Book a table" button on your QR menu and on your website, and anywhere you share the link.
Restaurant management
Do I need special hardware for the kitchen display?
No. It runs in the web browser of any tablet, computer or TV with a browser, connected to the internet.
Does stock go down automatically?
Yes, for dishes with a recipe: each table order takes its ingredients off the stock, and a cancelled order puts them back.
Can staff see everything?
No. Each team member has a role: editors can change dishes and availability, managers can run the whole branch, and only the owner manages the team and billing.
Can I use management without table ordering?
Yes. Each module can be switched on per branch on its own; the kitchen display needs table ordering because it shows those orders.
Still have a question?
Write to us on WhatsApp or by email, any time of day: we usually answer within 30 to 60 minutes.
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